If you are unable to use any Adobe Flash resources in SMART Notebook 11 such as Gallery Multimedia items or Lesson Activity Toolkit items, you are probably running a version of Flash that is not compatible.
How to Fix:
Downgrade Adobe Flash Player from version 11.9 to 11.8…
- Using your web browser, download the Adobe Flash Uninstaller.
- Run it and follow instructions.
- Restart your computer.
- Using your web browser, download and run Adobe Flash ActiveX 11.8.800.168
- Using your web browser, download and run Adobe Flash Plugin 11.8.800.168
- Restart your computer.
Everything should work now!